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Best games on mac apple store6/13/2023 ![]() ![]() This may take a day or two, and you may be contacted for more information. Reasons include “I didn’t authorize this purchase,” “Item didn’t download or can’t be found,” “Item won’t install or downloads too slowly,” “Item opens but doesn’t function as expected,” and “Problem is not listed here” for explaining your own situation.Īfter you provide a reason, Apple’s customer service will review your request. To request a refund, you’ll need to “report a problem” with your purchase to Apple, select a specific problem, and explain your request to Apple.
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